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  Web for Faculty
  Web for Students

 
Attention! Attention:

When using Internet Explorer to access Web for Students, Faculty, or Employees, it is strongly recommend setting it to not remember user names and passwords; as this can provide an open door to personal information, should another person use the same computer. To set this up, go into Tools -> Internet Options -> Content -> AutoComplete, then uncheck user names and passwords on forms. If you are at a public computer you may not have the security privileges to do this. In this case, recommend to the system administrator to make these changes.

Attention! Are you getting the 'Login Expired' message when you try to logon?

There are several possibilities as to why this may be happening. Please note that the appropriate time-out is approximately 10 minutes. If you are getting the message after roughly 10 minutes you will need to log back into your account.

Web for Students requires a browser that supports 128-bit encryption.

 

1. Did you use the Back or Forward buttons on your browser?

When you are logged in you can only navigate using the Web for Students links on each page. Using the Back or Forward buttons will end your session. This was implemented for security reasons.

2. Are you using a proxy server to connect to the internet?

For security reasons, Web for Students builds a key to identify you and your session. Part of this key consists of your IP address (IP: A number assigned specifically to your computer. This serves as the internet address of your computer, and is used to establish communications with other computers on the Internet). If you are coming through a proxy server, it is possible that the proxy server will use multiple IP addresses. If the proxy attempts to get pages using different IP addresses, Web for Students will interpret this as a security violation and will require you to logon again.

By using Internet Explorer or Netscape Navigator it is possible to use a proxy and set exceptions on when it is used. Internet Explorer or Netscape will not go through the proxy for these sites listed as exceptions thus avoiding the problem. In Internet Explorer go to Tools > Internet Options > Connections > LAN Settings > check Use a Proxy Server and enter the address and port number > Advanced and put http://webfor.iit.edu under Exceptions. In Netscape, go to Edit > Preferences > Advanced > Proxies > View (next to Manual Proxy Configuration) and put http://webfor.iit.edu under Exceptions.

3. Are you using AOL's browser?

America Online's browser is configured to use HTTP proxies. (See previous explanation).

You can use Netscape or Internet Explorer with America Online. Otherwise you will need to contact AOL technical support.

4. Are you using WebTV?

WebTV uses HTTP proxies with their set top boxes. (See explanation 2).

There is currently no solution available for WebTV users. The problem lies with the configuration of the WebTV set top boxes and cannot be resolved by us.

5. Are you behind a firewall?

For security reasons, Web for Students builds a key to identify you and your session. Part of this key consists of your IP address. If you are coming through a firewall, it is possible that your internal address will be translated to a different external address each time you leave your domain. If this happens, Web for Students interprets it as a security breach and requires you to logon again.

See your network administrator to get a static IP address or to get mapped to a static translation.

6. Other possible issues

To ensure compatibility between Web for Students and your browser please download the latest release of either Internet Explorer 6.0 (Windows) or Mozilla Firefox.

Please make sure you have cookies enabled on your browser. Cookies are used to keep your login session alive. To check in Internet Explorer go to the Tools menu > Internet Options > Security > with Internet zone highlighted select Custom Level > scroll down to Cookies and make sure the settings are on Enabled or Prompt. In Netscape go to the Edit menu > Preferences > Advanced and make sure the Disable Cookies option is NOT selected.

Mac users: please make sure you only single-click on items.